Privacy Policy

Our Commitment

At PinkPk, we understand that privacy is paramount. We are committed to protecting your personal information and ensuring that your shopping experience remains completely confidential.

Information We Collect

We only collect information necessary to process and deliver your orders:

• Name and contact number for delivery coordination
• Delivery address
• Order details

How We Use Your Information

Your information is used solely for:

• Processing and fulfilling your orders
• Communicating about your order status
• Providing customer support

Data Retention

We retain order information for 30 days after successful delivery for customer support purposes. After this period, all personal information is permanently deleted from our systems. We do not maintain long-term customer databases.

Third-Party Sharing

We never sell or share your personal information with third parties for marketing purposes. The only information shared is the minimum required for courier partners to deliver your order (name, phone, address).

Discreet Packaging

All orders are shipped in plain, unmarked packaging. There is no indication of the sender, website, or contents on the exterior of the package. Courier partners are not informed of package contents.

Secure Communication

For maximum privacy, we recommend contacting us via Matrix, which provides end-to-end encryption. WhatsApp communication is also available and provides reasonable privacy for most users.